LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built arai toto around your privacy. Every account you open, every deposit through DANA, OVO, GoPay or QRIS, and every session you play stays protected by our...

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arai toto Your Data. Your Control. Our Commitment.

How We Collect and Use Your Information

When you open an account with arai toto, we collect your name, email, phone number and payment details to verify your identity and process transactions. We use this information to deliver your lobby access, manage your account balance, process withdrawals through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We never sell your data to third

parties. Your information stays within our platform and trusted payment processors only.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here.

Team online

Email Support

Send privacy concerns to our data team. We respond within 24 hours with clear answers about how your information is stored and used.

Account Settings

Review and update your personal details anytime. Your account dashboard shows exactly what we hold and lets you request corrections.

Data Request

Request a full copy of your data or ask us to delete your account. We process these requests within 30 days where local law permits.

WHY THIS PLATFORM

Why Your Privacy Matters to Us

Encryption Standard

All account data and payment details travel through SSL encryption. Your QRIS, DANA, OVO and GoPay transactions are protected end-to-end.

No Third-Party Sales

We never share your personal information with advertisers, brokers or unrelated companies. Your data stays within arai toto and our payment partners only.

Regular Audits

Our security team reviews data handling practices quarterly. We test for vulnerabilities and update protections to stay ahead of emerging threats.

Transparent Logging

We keep audit logs of who accesses your account and when. You can request a full access history from our support team anytime.

Compliance Ready

Our privacy framework aligns with Indonesian data protection standards and payment regulations for supported regions.

Incident Response

If a data breach occurs, we notify affected users within 72 hours and provide clear steps to secure your account.

Privacy Across Your arai toto Experience

Account RegistrationWe collect name, email and phone to verify your identity. No data is shared with third parties during signup.
Payment ProcessingDANA, OVO, GoPay and QRIS transactions are encrypted. Payment processors see only what's needed to complete your deposit or withdrawal.
Lobby & Game PlayYour session activity stays on our servers. We track your play history for account management, never for external marketing.
Withdrawal RequestsWhen you cash out, we verify your identity once more. Your bank details are encrypted and deleted after the transaction settles.
CommunicationWe send account updates and promo messages only to the email or phone you provided. You can opt out of marketing anytime.
Data RetentionWe keep your account data for as long as your account is active. After closure, we retain records for 7 years per local law.
Your RightsYou can request your data, correct errors, or ask us to delete your account. We process these requests within 30 days.
QUICK SIGNAL

What Protects Your Privacy Here

Secure Login Two-factor authentication is available on your account settings. Enable it...
Session Timeout Your session automatically logs out after 30 minutes of inactivity...
Payment Masking Your QRIS, DANA, OVO and GoPay details are masked in...
Withdrawal Verification We confirm your identity before processing any cash-out. This protects...
Privacy Dashboard View all connected devices, recent logins and active sessions. Disconnect...
Data Portability Export your account history, transaction records and personal details in...

Privacy Policy Questions Answered

We retain your account data for seven years after closure to comply with Indonesian financial regulations and tax requirements. You can request earlier deletion where local law permits, though some records must be kept for regulatory purposes.

Yes. Log into your account and visit Settings > Privacy > Data Request. We'll compile your full data file and send it within 30 days. You can also contact support to request a manual export of your account history and transactions.

No. Payment details are processed by our trusted payment partners and encrypted immediately. We store only a masked reference and transaction confirmation. Your actual card or wallet credentials never touch our servers.

We notify all affected users within 72 hours with clear details about what was accessed and steps to secure your account. We also file a report with local authorities where required and provide free credit monitoring if personal data was exposed.

No. We never sell, rent or share your personal information with third parties for marketing purposes. Your data stays within arai toto and our payment processors only. You control all communication preferences in your account settings.

Yes. Request account deletion from Settings > Account > Delete Account. We remove your personal data within 30 days, though transaction records required by law are retained for seven years in anonymized form.

We use SSL encryption for all data in transit, secure password hashing, and optional two-factor authentication. Your session times out after 30 minutes of inactivity. You can view all connected devices and active sessions anytime.